About Us

Cider Casino launched in 2018 with a clear goal: bring a safe, legal sweepstakes-style gaming experience to U.S. players who want real cash-redemption opportunities without the usual friction. The founders—operators with backgrounds in social gaming, payments, and compliance—built the site to combine casual play with transparent redemption mechanics, so players can enjoy game variety and promotions while knowing exactly how Sweeps Coins (SC) and Gold Coins (GC) work.

What drives us every day

Our mission is simple: deliver fair play, responsible gaming, and standout customer care. That means:

• Fair and transparent rules for Sweeps Coins and Gold Coins, with clear playthrough requirements and redemption policies.
• Responsible gaming tools and readily available support for players who need them.
• A player-first support approach that treats questions and issues with urgency and respect.

We publish full terms and conditions for all offers, and we require identity verification before any cash redemption to protect players and prevent fraud.

A library of games powered by trusted studios

Cider Casino offers a broad mix of slots, table-style titles, and fast-paced arcade games designed for U.S. players. You’ll find blockbuster video slots and themed favorites alongside unique sweepstakes-style experiences. Notable titles on the site include Pragmatic Play’s Power of Thor Megaways Slots as well as Betsoft’s Invaders Slots and Mad Scientist Slots.

Behind the games, we partner with established studios to deliver high-quality graphics, smooth performance, and reliable RNG behavior. Our software partners include: 3 Oaks, Betsoft, Bgaming (Softswiss), Booming Games, Evoplay, Jili Games, NetGaming, Novomatic, Playson, Pragmatic Play, and RubyPlay.

These relationships let us offer a mix of high-payout-potential slots, classic table-style games, and engaging bonus features that translate technical elements like RTP and volatility into player benefits—more frequent wins, bigger bonus windows, or higher payout potential depending on the title.

Payments, support, and account basics

We accept MasterCard and Visa for purchases and operate in U.S. dollars. Support options include live chat and email at support@ciderscasino.com for account or payout questions.

Key account facts:

• Standard sign-up bonus: 10,000 Gold Coins + 0.3 Sweeps Coins credited after registration and verification.
• Promotional sweepstakes, daily login streaks, and optional purchase packs are available; check the Promotions page for current details and exact terms.
• Sweeps Coins generally carry a 1x playthrough requirement before redemption. KYC is required before any cash payout.

Always read the full terms and conditions for each promotion, including state restrictions and expiration windows.

Security and player protection

Player safety is a top priority. We use industry-standard encryption to protect personal and payment information, robust account verification to prevent fraud, and secure payment processing for purchases and redemptions. Payouts follow clear verification steps; that means identity confirmation and compliance checks before any redemption is processed.

We also enforce state and location restrictions where required, and we publish those limitations in the site terms so players know whether they’re eligible before they commit.

Responsible gaming — tools and support

We take responsible gaming seriously. Players can access account tools to set deposit limits, self-exclude, and monitor session time. If gaming becomes a concern, Cider Casino points players to national resources, including the National Council on Problem Gambling (1-800-522-4700), and provides information on how to get immediate help.

If you want to set limits or get assistance, reach out to support via live chat or email and we’ll walk you through the available options.

Meet the people behind the service

Our team is a mix of product managers, compliance professionals, customer support specialists, and game curators who come from payments, regulated gaming, and social play backgrounds. That combination keeps the experience fun and compliant, and it helps us iterate quickly on promotional offers, game selection, and customer service processes. We’re hands-on, responsive, and focused on improving the player experience every quarter.

Recognition and reputation

Cider Casino has earned positive feedback from players and independent reviewers for its user-friendly sweepstakes model, clear promo terms, and consistent support. We track feedback closely, and we update policies and features based on what real players tell us matters most: fairness, clarity, and timely support.

Join the community and play with confidence

Ready to see how it works? Sign up to receive the standard welcome credit of 10,000 Gold Coins and 0.3 Sweeps Coins, then explore our promotions and game library. Review our full platform details and player guide on the Cider Casino review page to learn how Sweeps Coins convert to redeemable payouts and what steps are required for cashouts.

Play smart, use the built-in limits when you need them, and contact support at support@ciderscasino.com for any questions. We’re here to make your experience straightforward, enjoyable, and safe.